Return Policy

Returns and exchanges

I want to return an item, what should I do? If you are not satisfied with your order, you can exchange or return it within 14 days of receipt. Products must be returned in their original condition with all labels and tags attached. The product must not show any signs of use.

Before returning the goods, we kindly request you to contact our customer service via  info@united4worldpeace.com and let us know the reason for the return, so that we can process your request correctly.

A return shipment must always be provided with a track & trace code. The sender is always responsible for the shipment. If we have received your returned goods in good condition, we will ensure that the purchase amount is credited to your account within 7 days.

Cancellation policy

You can cancel your order within 60 minutes after placing your order. After 60 minutes, no cancellations will be accepted. We are known for our fast order processing. Due to our fast order processing, it is not possible to process cancellations on orders after 60 minutes. If you wish to cancel your order within 60 minutes, please contact our customer service team via email: info@united4worldpeace.com

For more information about returns or exchanges

I have received a damaged product, what now?
We always do our best to provide good service in combination with good quality products. However, it may happen that for some extraordinary reason you unexpectedly receive a defective or damaged product. In this situation, please follow the steps below:

1- Contact our customer service at info@united4worldpeace.com and send proof of the product defect/damage in the form of a photo or a short video.

2- Upon receipt of the relevant evidence, our team will forward the images/videos to the relevant department for validation.

3- The relevant department will check the defect and send you a FREE replacement for your order.

4- Once the free replacement has been sent, our customer service will provide you with the new tracking information for your replacement order.

Please note that according to our company policy, the customer is not entitled to return the damaged/defective item, as we only offer a free replacement in this case.